Implementation System Resources | Optimizing Medications for Better Health

CMM Assessments Quick Links

What is CMM?

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The practice management components needed to support comprehensive medication management in primary care clinics. Read More

The CMM Value Proposition

A resource for pitching the value of CMM to key stakeholders in your organization. Read More

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Ensuring Effective Implementation

A fidelity assessment system for comprehensive medication management (a case study). Read More

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CMM Philosophy of Practice

The Philosophy of Practice for Comprehensive Medication Management: Evaluating Its Meaning and Application by Practitioners. Read More

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CMM Patient Care Process Document

The Patient Care Process for Delivering Comprehensive Medication Management (CMM): Optimizing Medication Use in Patient-Centered, Team-Based Care Settings. Read More

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What is CMM?

What is the definition of Comprehensive Medication Management (CMM)? How is CMM different from Medication Therapy Management (MTM)? Read More

Implementation Resources

Ensuring Intervention Success

Assessing fit as an overlooked step of the implementation process. Read More

Identifying the Needs of Your Organization

Worksheet for documenting the key priorities, needs, and goals of your organization

Preparing for Success

Use this checklist to ensure your are adequately prepared to implement or improve CMM in your practice setting

CMM as a Usable Innovation

Understand how CMM is a ‘usable innovation’, an essential element for effective implementation. Read More

Creating Your Bold Aim Statement

Guidance document on how to create a Bold Aim statement and track outcomes related to your overarching goals.

Readiness Action Plan and Monitoring Tool

Template for documenting and tracking your readiness priorities, action plan, and progress.

Readiness Priority Matrix

Tool for documenting your readiness challenges and prioritizing which challenges need to be addressed first.

Readiness Thinking Worksheet

Worksheet for assessing your team’s readiness to implement or improve CMM (adapted from The Wandersman Group)

Readiness Guide

Guidance document describing why readiness is important and how to ensure your team is ready to implement CMM.

Team Charter Template

Template for creating your team charter and describing how your team’s work will be done.

Team Composition Guide

Guidance document describing why an implementation team is important and how to effectively build your own team.

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Implementation Science Primer for Health Professionals

Implementation Science to Advance Care Delivery: A Primer for Pharmacists and Other Health Professionals. Read More

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CMM Implementation in Primary Care

An Implementation System for Medication Optimization: Operationalizing CMM Delivery in Primary Care. Read More

Outcome Evaluation Tools

CMM Practice Management Assessment Tool (PMAT) [online version]

Access the interactive CMM practice management assessment tool (log in required).

CMM Patient Care Process Self-Assessment [online version]

Access the interactive CMM patient care process self-assessment (log in required).

IOQ Scoring Methods and Interpretation

Scoring rubric for the validated CMM Implementation Outcomes Questionnaire (IOQ).

Implementation Outcomes Questionnaire (IOQ)

Survey tool for assessing your progress and success with implementation of CMM services.

Abbreviated Patient Responsiveness Survey

Abbreviated version of the validated CMM Patient Responsiveness Survey.

CMM Patient Responsiveness Survey

Validated survey tool to assess your patients’ perceptions of and satisfaction with your CMM services.

CMM Practice Management Assessment Tool (PMAT) [PDF version]

Tool for identifying and prioritizing areas of improvement for your site’s CMM practice management.

CMM Patient Care Process Self-Assessment [PDF version]

Assessment tool for identifying and prioritizing areas of improvement for your CMM patient care process.

Defining Your Service Delivery System

Tutorial on how to describe your practice’s patient care workflow and where your CMM services fit in that process.

Using Run Charts to Track Your Data

Guidance document describing what run charts are and how to use them to track your data.

CMM Philosophy of Practice Self-Assessment

Assessment tool to help you define your personal philosophy of practice for CMM.

Improving Your CMM Practice

Plan-Do-Study-Act (PDSA) cycle planning templates for improving the CMM services you provide.

CMM Implementation Action Plan and Progress Monitoring Tool

Planning and monitoring templates for step-wise CMM implementation

Performance Story Resources

Top 5 Factors for Pharmacy Revenue Integrity

A resource from the Healthcare Financial Management Association (HFMA).

Driving Cost Savings Through an Enterprisewide Pharmacy

A resource from the Healthcare Financial Management Association (HFMA).

Building the Business Case for an Outpatient Pharmacy

A resource from the Healthcare Financial Management Association (HFMA).

Opportunities and Strategies for Improving Pharmacy Financial Performance

A resource from the Healthcare Financial Management Association (HFMA).

What is Driving Total Cost of Care?

A resource from the Healthcare Financial Management Association (HFMA).

IHI and NPSF Business Case Template

A template to help design and construct a business case; from the Institute of Healthcare Improvement (IHI) and National Patient Safety Foundation (NPSF).

VA Business Proposal Template

A business plan template for CMM from the U.S. Department of Veterans Affairs

SBAR Business Plan Example

A condensed business plan focusing on key components for presentation to C-suite and physician champions.

Fairview Business Plan

An example comprehensive business plan for CMM services.

ABC Health Business Plan

A sample performance story presentation that demonstrates how to share a snapshot of financial outcomes.

Making the Business Case to Sustain CMM

A guide for building a business case for the implementation and maintenance of CMM services.

Telling Your Performance Story

Guidance document on how to share your team’s successes and tell your CMM performance story to key stake holders.